Welcome to MealFlex! These Terms and Conditions govern your access and use of our website, meal plan services, and any associated applications or platforms (collectively, the “Service”). By signing up for MealFlex, you agree to be bound by these terms. Please read them carefully before using our services.
1. Acceptance of Terms
By registering for MealFlex, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Eligibility
To use MealFlex, you must:
- Be at least 18 years old.
- Provide accurate, complete, and current registration information.
- Use the Service in compliance with all applicable laws and regulations.
3. Meal Plans & Subscriptions
3.1. Subscription Terms
MealFlex offers different meal plans based on your dietary preferences and goals. By signing up, you agree to the following terms:
- Subscription Renewals: MealFlex subscriptions are billed on a recurring basis (weekly, bi-weekly, or monthly, depending on your selection).
- Cancellations: You may cancel your subscription at any time through your account settings. However, cancellations made after the billing cycle has started will take effect in the next cycle.
- Modifications: We reserve the right to modify meal plans, pricing, and offerings at any time, with prior notice.
3.2. Payment & Billing
- Payments are processed through our secure payment provider.
- You agree to provide accurate and complete payment information.
- If your payment fails, your account may be suspended or canceled until payment is received.
4. Delivery & Pick-Up
- Delivery Areas: MealFlex delivers within specified regions. If your address falls outside our delivery zones, you will be notified upon checkout.
- Delivery Schedule: Meals are delivered according to the schedule you select. We are not responsible for delays due to unforeseen circumstances.
- Pick-Up Option: If you choose pick-up, you must collect your meals within the specified window. Unclaimed meals are non-refundable.
5. Refund & Cancellation Policy
- Refunds: Due to the perishable nature of our products, we do not offer refunds once meals have been prepared and delivered.
- Order Changes: Changes to meal selections or delivery dates must be made [insert time frame] before the scheduled delivery.
- Damaged or Incorrect Orders: If you receive an incorrect or damaged order, you must notify us within 24 hours for a possible replacement or credit.
6. User Conduct
You agree not to:
- Use MealFlex for any illegal, fraudulent, or unauthorized purposes.
- Disrupt or interfere with the operation of our website or services.
- Share or misuse personal account credentials.
7. Allergy & Dietary Disclaimer
MealFlex takes dietary restrictions seriously. However, we cannot guarantee that meals are completely free from allergens due to shared kitchen facilities. By using our services, you acknowledge the risks associated with food allergies and agree that MealFlex is not liable for any allergic reactions.
8. Intellectual Property
All content on the MealFlex website, including text, logos, images, and recipes, is owned by MealFlex and protected by intellectual property laws. You may not copy, reproduce, or distribute any content without prior written permission.
9. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] for details on how we collect, use, and protect your personal information.
10. Modifications to Terms
MealFlex reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of the Service constitutes acceptance of the updated terms.
11. Limitation of Liability
MealFlex is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to food-related illnesses, delivery delays, or technical malfunctions.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
MealFlex Customer Support
Email : order@mymealflex.com
2019601502
484 Eisenhower Court
Wyckoff, NJ 07481
By signing up for MealFlex, you acknowledge that you have read and agree to these Terms and Conditions.
